City Services & Utilities

The new online payment system is up! You can now check your account balance, payment history and current bill online.  Please contact cityhall@cityoflavon.org or call 972-843-4220 for assistance.

ALERT! The City Council is temporarily suspending utility cutoffs for delinquent accounts during the COVID-19 disaster declaration period.

DOWNLOAD

Utility Service Application

Utility Account Automated Draft Payment Form

SEWER SERVICE

The City of Lavon offers sanitary sewer services to certain areas of the city. Please contact City Hall for more information.

Online Utility Payments: http://www.cityoflavon.org/billpay/billpay.htm

GARBAGE/RECYCLING SERVICES

The City of Lavon requires every resident to have trash and recycling service. The City of Lavon contracts with Community Waste Disposal (CWD) for these services. The City will provide a recycling and garbage carts for your use.

Weekly curbside collection of garbage and recycling is on Wednesday and please place your items out by 7:00a.m. on Wednesday morning.

Two cubic yards of bulk brush and excess trash placed beside the carts will be collected free of charge each Wednesday. Loose brush should be neatly stacked in four foot (4’) lengths and weigh no more than 40 pounds.

Additional Trash and bulk items may be dropped off for a fee at the CWD Transfer Station at 2010 California Crossing, Dallas, TX from Wednesday to Saturday 8am-1pm excluding holidays. A copy of your City of Lavon utility bill is required.

Online Utility Payments: http://www.cityoflavon.org/billpay/billpay.htm

Curbside and Bulk Collection

Acceptable:

    • Kitchen appliances

 

    • Washing machines and dryers

 

    • Toys

 

    • Yard tools

 

    • Bundled carpet in 4-foot lengths

 

    • Water heaters

 

    • Furniture

 

    • Fence Panels no bigger than 4’x6’

 

    • Bagged leaves

 

    • Excess bagged trash

 

    • Refrigerators/freezers must be tagged certifying removal of refrigerants

Prohibited:

    • Commercial construction or remodeling debris

 

    • Paint, motor oil, pool chemicals, tires, batteries and propane tanks

SPECIAL COLLECTION of items that do not fit into the bulk category may be arranged through CWD and are subject to an additional charge for collection

Cooking Oil may be disposed of, free of charge, at City Hall during business hours.

RECYCLING:

Recyclables can all be commingled in your blue 95-gallon recycling cart.

Acceptable: Dry un-yellowed newspapers (including inserts), phone books, magazines catalogs, and junk mail may be placed either in the bottom of your bin or beside it in a brown paper sack.

Shredded paper (please place in paper bag to avoid scattering during collection)

Corrugated containers that are broken down.

Chipboard containers that are broken down. Chipboard, or paperboard, is used to make tissue boxes, cereal boxes, shoe boxes, etc.

Acceptable containers are:

    • plastic bottles #’s 1 – 5 and #7 (numbers can be found inside chasing arrows on side or bottom of bottles)

 

    • flattened aluminum drink cans

 

    • tin/steel cans, empty aerosol cans

 

    • unbroken glass bottles and jars

 

    • All Containers Must be Rinsed

CWD CUSTOMER SERVICE 972-392-9300

https://www.communitywastedisposal.com/find-my-city/lavon/

HAZARDOUS MATERIALS

The City of Lavon and CWD partner each spring to hold a Household Hazardous Waste and Clean-Up Event. Watch the website for more details.

Find Sites for recycling or disposal of materials not collected weekly:

http://reportdfwdumping.org/map.html

UTILITY ACCOUNT NOTIFICATION SYSTEM

To help make it easier to keep up with the status of your utility account, the City has implemented a new notification system that will send automated calls or texts to you.

For assistance please contact:

leann.mcclendon@cityoflavon.org

Lavon City Hall
120 School Rd. P.O. Box 340
Lavon, TX. 75166
P: 972-843-4220
F: 972-843-0397

Electricity

Farmers Electric Cooperative (FEC)
707 A Highway 78 N
Wylie, TX 75098
Main: (800) 541-2662
Internet: https://www.farmersecelectric.coop
Oncor
Customer Contact Center 888-313-4747
Outages: 888-313-4747
Internet: http://www.oncor.com

Natural Gas

Water

Atmos Energy
P.O. Box 650205
Dallas, Texas 75265-0205
Customer Service: (800) 460-3030
Atmos EMERGENCY Number: (866)-322-8667
Internet:
http://www.atmosenergy.com/home/index.html
Bear Creek Special Utility District (BCSUD)
16881 CR 541
Lavon, Texas 75166
(972) 843-2101
BCSUD EMERGENCY Number: (469) 628-7948
Hours: 7:30 a.m. – 11:30 a.m.
12:30 p.m. – 4:30 p.m.